Privacy Policy pusi88
pusi88 takes our responsibility to protect every member's personal information seriously. This document explains in detail how your data is collected, processed, stored and protected when you use our platform.
Why Your Privacy Is Our Priority
Every security measure we put in place is designed to keep your personal information protected at all times.
High-Level Encryption
All data transmitted between your browser and pusi88's servers is protected using 256-bit SSL encryption technology. This means your sensitive information — including account details and financial transactions — cannot be read by any third party.
Strict Access Controls
Access to members' personal data is granted only to staff who genuinely need it for operational purposes. Every access is logged and continuously monitored to prevent any misuse of information.
No Data Sales
pusi88 has never sold, rented or traded members' personal information to any third party for marketing purposes. Your data belongs to you — we only use it to improve our services and meet licensing requirements.
Secure Data Storage
Your data is stored on servers equipped with layered physical and digital protection. We use automatic backup systems and disaster recovery procedures to ensure data is not lost or damaged.
Regulatory Compliance
As a platform operating under international licensing, pusi88 complies with data protection standards set by regulatory bodies. This ensures that members' information is always handled according to industry best practices.
Privacy Support 24/7
Our support team is ready to assist with any questions about your privacy and personal data via live chat and email, in Malay and English, seven days a week without interruption.
This Privacy Policy is a legally binding agreement between you as a registered member and pusi88 as the platform operator. By registering an account and using pusi88's services, you agree that your personal information will be processed in accordance with the terms stated here. Please read this document carefully before using our platform.
1. Information Collected
1.1 Information You Provide Directly
When you register an account at pusi88, we collect personal information that you provide voluntarily. This includes your full name, email address, mobile phone number, date of birth, identity card number (MyKad) or passport, and the e-wallet or banking account details used for deposits and withdrawals.
An identity verification process is carried out to comply with international licensing requirements and to prevent money laundering. You may be asked to upload a copy of your identification document during this process.
1.2 Information Collected Automatically
While you use the pusi88 platform, our system automatically records certain information, including:
- IP address and general network location
- Device type, operating system and browser used
- Login and logout times and dates
- Pages visited and session duration
- Betting, deposit and withdrawal history
- Records of interactions with customer support
1.3 Information From Third Parties
In certain circumstances, pusi88 may receive information about you from payment service providers such as Touch 'n Go eWallet, DuitNow, FPX, Boost or cryptocurrency platforms when you carry out financial transactions. This information is only used to verify and process the relevant transactions.
2. Purpose of Data Use
pusi88 uses the personal information collected for the following purposes:
2.1 Account and Service Operations
- Creating and managing your member account
- Processing deposits and withdrawals using your chosen payment method
- Verifying your identity in line with licensing requirements
- Providing access to online slot games, live casino, sports betting and esports betting
- Managing the VIP programme, bonuses and cashback you are entitled to receive
2.2 Security and Fraud Prevention
- Detecting and investigating suspicious or potentially fraudulent activity
- Monitoring for multiple account usage or bonus abuse
- Complying with anti-money laundering (AML) requirements
- Protecting the integrity of the system and the data of all members
2.3 Communication and Support
- Sending important notifications relating to your account
- Providing customer support via live chat and email
- Notifying you about updates to terms, policies or important changes to the platform
2.4 Service Improvement
Usage data collected in aggregate and anonymised form is used to analyse usage patterns, identify areas that need improvement and develop new features relevant to the needs of Malaysian members.
3. Information Sharing
3.1 Trusted Service Providers
We share necessary information with third-party service providers who help us operate the platform, including payment processors and gaming technology providers. All such third parties are bound by strict confidentiality agreements and are prohibited from using your data for any other purpose.
3.2 Legal and Regulatory Requirements
pusi88 will disclose personal information when required by law, court order or a valid request from regulatory authorities. This includes investigations related to money laundering, terrorism financing or other financial crimes.
3.3 Business Transfers
In the event of any merger, acquisition or asset transfer, members' personal information may be transferred as part of that process. Members will be notified in advance and the same or stricter privacy policy will be maintained by the receiving party.
4. Cookies and Tracking Technologies
pusi88 uses cookies and similar technologies to improve your experience on our platform. Cookies are small text files stored on your device when you visit our website.
4.1 Types of Cookies Used
- Essential Cookies: Required for basic platform functions such as login, navigation and session security. Cannot be disabled.
- Performance Cookies: Help us understand how members use the platform so we can improve existing features.
- Preference Cookies: Save your chosen settings such as language and display layout for convenience in future sessions.
You can manage cookie settings through your browser. However, please note that disabling essential cookies may affect platform functionality and your ability to log in to your account.
5. Your Rights as a Member
As a pusi88 member, you have certain rights regarding your personal information. We are committed to making it easy for you to exercise these rights:
5.1 Right of Access
You have the right to know what personal information we hold about you. Access requests can be submitted to our support team via live chat or email. We will respond within a reasonable timeframe.
5.2 Right of Correction
If your personal information is inaccurate or incomplete, you have the right to ask us to correct it. For certain account details, you can update them directly through your profile settings.
5.3 Right of Deletion
In certain circumstances, you may request that we delete your personal information. However, this request may not be fully fulfilled where data retention is required to comply with legal or licensing obligations.
5.4 Right to Object to Processing
You have the right to object to the processing of your data for certain purposes, particularly for marketing communications. To stop receiving promotions, contact our support team.
6. Data Security
pusi88 implements various technical and organisational measures to protect your personal data from unauthorised access, accidental disclosure, alteration or destruction.
6.1 Technical Measures
- SSL/TLS encryption for all data communications
- Databases protected with file-level encryption
- Intrusion detection systems and continuous monitoring
- Use of two-factor authentication (2FA) for account login
- Regular security audits by independent experts
6.2 Organisational Measures
- Mandatory data security training for all staff
- Minimum access policy — staff may only access data relevant to their responsibilities
- Clear incident response procedures in the event of a data breach
7. Data Retention Period
pusi88 retains your personal information for as long as your account is active or as long as necessary to provide services to you. After an account is closed, some information may be retained for the period required by applicable laws and licensing regulations.
Financial transaction data is retained for the period required by accounting and anti-money laundering requirements. Customer support communication records are retained for the period required for dispute resolution purposes.
When data is no longer needed, we will delete or anonymise those records in a secure and irreversible manner.
8. Privacy Policy Changes
pusi88 reserves the right to update or modify this Privacy Policy at any time. Any material changes will be communicated to members via their registered email or a clear notice on the website before the changes take effect.
The most recent update date will be shown at the top of this document. Continued use of the pusi88 platform after the effective date of any changes is considered your acceptance of the amended terms.
We encourage you to review this Privacy Policy from time to time to ensure you are always aware of how we handle your personal information.
9. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal data by pusi88, please contact our support team:
- Live chat 24/7 via the pusi88 platform — in Bahasa Melayu and English
- Email: [email protected]
We are committed to responding within a reasonable time and taking every enquiry seriously. Our team is ready to assist you at all times.
Ready to Get Started?
Register a pusi88 account today and enjoy top-level data protection alongside a wide range of online slot games, live casino and sports betting. New members are eligible for a 200% first deposit bonus of up to RM1,000.